Download Limit Error

The dreadful download limit error occurs when our system informs us that a purchaser clicked more than once on a download link. A purchaser may only download each purchased item ONCE. If he or she clicks a download link multiple times, the error message will pop up.

Good news!

If you’re certain that the download is not on your hard drive, we can reset the download so that you can try again. Please submit a customer service request and we’ll get right on it!

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