Following your purchase, Within your receipt, each item you purchased is followed by the word Download. By clicking on the Download link, your Internet browser will begin downloading the product that precedes the link. When the download completes, your Monart product may be found on your hard drive at your Internet browser’s dedicated location for downloads.
You may only download each purchased item ONCE. Do not click on an item’s Download link more than once or you will receive a message that you have exceeded your download limit. The files you purchased are hi-quality versions and each download may exceed 10MB. In order to assure that your Internet browser completes all of your downloads, we suggest that you wait at least 10 seconds before you click on the next Download link.
Full Lesson Set Downloads
If you purchased a full lessons set, your download is going to be between 100MB and 900MB, depending upon which set you purchased. Depending upon your connection speed, your download could take from 5 minutes to 30 minutes.
Monart Product Viewing Requirements
Monart products are in Adobe Acrobat format and require the Adobe Acrobat Reader application. The application is free and may be downloaded by clicking the button below.
Common Download Issues
- When I click on download, I receive a message that tells me I’ve exceeded my download limit. What do I do?
- I clicked on each download link but only some of my purchased items made it to my hard drive. How can I get the rest of my items?
- Help! I don’t know where my Internet browser saved my downloaded purchases.
If Nothing Works…
If you have any issues with receiving your purchased item(s), please submit an online customer service request and we will attend to your needs.